How I Imagine an Interview for Employment Goes at This One Chain Coffee Shop on Michigan Avenue
by Mary Fons
(The HIRING MANAGER and APPLICANT sit at a table in a busy coffee shop.)
HIRING MANAGER: Hi! Thanks for coming by. We were really impressed with your application and I’m glad you could make it today.
APPLICANT stares at HIRING MANAGER.
HIRING MANAGER: Awesome. So I want to start out just telling you a bit about the company and what we’re looking for. We’re a full-service coffee and tea shop. We have many locations across Chicago and are really leaning in, as they say, haahahahahaa, to disrupt the market, you know, as they say, which is cool. So we want team members, you know, to really be a part of the family. I want to see if you’re a good fit, so I’m going to just ask you a few questions. Sound good?
HIRING MANAGER: Okay: hypothetical question. A customer comes in. Chipper thirtysomething. Smiling. She exclaims, in a cheery way, to you guys at the counter: “It smells great in here! Wow! What is that? Muffins?” How do you respond?
APPLICANT: Just…nothing. No response.
HIRING MANAGER. Well, you’re off to a good start. Okay, next question. When there’s a line — and there is always a line at this location, always — and a customer finally gets to the register after like, 20 minutes of waiting, ignored, what do you do?
APPLICANT: Just stare at them.
HIRING MANAGER: Good. And…?
APPLICANT: When they start to talk, I guess I’d turn to someone else behind the counter and ask them something and then go to the warmer and put something in and take something out. And then return to the register and then just wait.
HIRING MANAGER: I am…impressed. That’s exactly right. Okay. Hot tea. Serve it hot or stone cold?
(APPLICANT takes out phone, plays Candy Crush. HIRING MANAGER also takes out phone. Text messages boyfriend.)
HIRING MANAGER: Anyway, the tea, whenever… Did you already answer? About the tea temperature?
APPLICANT: (Putting phone away.) I don’t care.
HIRING MANAGER: (Laughs at her own text. Puts phone on counter and glances at it through the rest of the interview. She looks up at APPLICANT.) You got the trick question? Seriously? “I don’t care” is exactly right. Oh, and here’s a tip, but don’t tell them I told you: When a customer asks, super nice, if you can heat up her beverage, be extremely, extremely sour about it. And make sure it takes forever.
HIRING MANAGER: All right, we’re almost done. I see on your application you have no prior job experience whatsoever. Nothing. That’s perfect. Oh, also… Yeah, there’s something called a cash register. Do you think you could use one?
APPLICANT: Is it hard?
HIRING MANAGER: Nope. A baby could do it.
(APPLICANT is silent, stares off into space.)
HIRING MANAGER: I know it’s scary. But we’d train you. Well, another employee who has been on the register for one day would train you. Melissa. She’s the girl who gave you the application that came out of the printer that needs ink.
APPLICANT: I guess I could learn it.
HIRING MANAGER: You, my dear, are hired. Welcome to the family! Everyone here is family. You’re already invited to the Holiday Party! It’s here in the shop during business hours, so we’re closed on a Thursday afternoon at high traffic time. I don’t think people will mind.
*EDITOR’S NOTE: I don’t know what to write about California. I’m still mourning Paris. I can’t handle the anger and powerlessness I feel about citizens of my city being murdered by their fellow citizens every day. I can’t process, much less speak about any of this so I wrote this silly play. But I wanted to say that I’m as anxious and depressed as all of you and maybe this (possibly true) play will distract us for two seconds. I just want to know how a person chooses to cut a brother or sister’s life short. I can’t understand it and I try not to write about things I can’t understand. I fail all the time. But I can’t even approach this one.